Frequently Asked Questions

How many days does it take for Krinix order to deliver?

Krinix team is committed to delivering your order at the earliest. It takes approximately 3 to 7 working days and varies as per your location.

Dispatch window?

We dispatch orders within 2-3 working days from our warehouse.

How can I track my Krinix order ?

Within 3 days of placing the order, you will receive the tracking link on your registered email ID.

You can use that to track your order. Feel free to whatsapp us 9324866919 if you face any confusion.

Shipping charges ?

Krinix offers FREE shipping on all orders to ensure that our customers don’t spend extra money for delivery.

Which location does Krinix ship to ?

We deliver orders PAN India (All Over India) from our Mumbai warehouse.

Can I get a discount on my first order ?

Yes! You can get flat 10% off on your order with Krinix . Apply promo code : NEW10 at checkout.

I didn’t receive an order confirmation but the money is debited , what should I do next?

If you didn’t receive an order confirmation email. Please check your junk / spam folder for it. If you still couldn’t find , feel free to reach out to Krinix Support team via whatsapp +91 93248 66919

Can I cancel my order ?

We don’t accept order cancellations as our team starts processing your order once we’ve received it.

Where is the Krinix warehouse located?

We are based in Mumbai & Thane.

How can I get sale updates?

Follow us on Instagram @krinix.co for latest sale updates & offers!

What payment methods does Krinix accept ?

We accept all online modes of payment that is UPI, Debit card, credit card, Bank transfer, wallets, etc.

Does Krinix offer cash on delivery?

We have paused our COD services at the moment due to a few operational setbacks but we are working on starting it soon!